We also received a sweet, impromptu tour by Shelly. When we arrived, we were taken care of very well by Jonathan. The staff at the hotel is approachable, accommodating and very helpful. We chose this hotel for the art, atmosphere, and the proximity to Knuckleheads Saloon, as we attended a concert that weekend as well. We stayed at the 21c Museum Hotel the second weekend in February 2022.

The husband said we definitely come back and stay here next time we visit family again. There were lots of restaurants, but hours on some were limited. If you plan to visit the casino part, plan to walk a bit. Getting the keys was a bit of a wait while the staff member was busy answering tons of questions from the person checking in since only 1 staff member was at the desk, at least till a line started. Liked the online check-in and check-out option. We were on the 8th floor backside, so we didn't have a beautiful view from our window. The vending machine was completely empty of drinks, which was a slight disappointment for our daughter. The little coffee pot wasn't working, and I looked and saw the tubing was disconnected. The only issue is that the TV guide part didn't show what was playing, and you had to flip Channels to see what was on.

You couldn't hear anyone in the hallways.

Beds were just perfect, not too hard or soft.

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